Our team may contact you via email to arrange a Verification Video Call in certain cases. This step is designed to confirm that you are the person on your ID and the one actively managing trades on your account.
Not all traders will be required to complete a verification call—it is conducted only under specific circumstances. However, if we request it, your participation is mandatory.
All verification calls are conducted via Google Meet and may be required before upgrading your account to a Master Account or before processing your reward withdrawal.